FAQ
How Do I Place An Order?
Placing an order is simple and quick with our speedy online services. To place an order; simply click on the product you wish to purchase, click the relevant button to take you to the checkout page. Then you will be given instructions to complete a purchase and give us your postage details, then we will send the item out to you within 3-4 working days. You will then receive your package and we would love to hear your feedback!
Payment and Shipping
We offer free shipping with products over £20 (excluding promotional offers). Our products are posted threw an external shipment/postage company, which means that there is possibility for errors; we will do all we can to provent, control and deal with these errors. But eventually, we do not accept responsibility or lost, damaged or unreceived products once we have passed them onto our distribution company.
Secure Ordering & Payment Options
.Ordering is fast and secure ith the process we use. When you order a product, the ticket gets sent straight to us and we will process it as soon as possible.This means that your oder will get to you as fast as it could be.
Payment is secure threw our buying and selling portal, which means there is nearly no likeliness that your payment will be interupted. and if here are any problem we will deal with them as promptly as possilbe!
Returns & Refunds
All of our products are thoroughly checked before leaving us in the post. But, f you have chaned your mind then we can offer an exchange code so that you can send the watch back to us and choose a new one. If you are unhappy with your order we will be happy to give a a refund, on the grounds that the product was stated wrong in the description or pictures. If there is a mechanical fault or brake in the watch, we will pay return posage and send a replacement watch out to you. Whereas if you choose to change watches, the customer is liable for postage costs.
If you have any more questions or queries, do not hesitate to contact us in the tab!